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Office Hours
We are accepting new patients of all ages. Appointments are
available between 8AM and 4PM Monday through Friday. Please
call our office at 703
723 7171 to
schedule an appointment and then go to Patient
Registration to complete paperwork prior to
your appointment.
Email
Our email address is only for administrative purposes and
is not regularly checked. Please do not email us with urgent
problems or medical concerns as we will not guarantee your
confidentiality. Such practices require exhaustive security
measures.
Appointments
Please anticipate that traffic is a major factor in your
commute so plan to arrive at least 15 minutes early. Personal
and medical information may require updating if a year has
elapsed since your last update. New patients arriving more
than 5 minutes late and existing patients arriving more than
10 minutes late may be asked to reschedule.
As a courtesy
to our patients we call to remind you of your appointment 2 days
in advance, but should you need to cancel
or reschedule, please do so with 24 hours notice. This
allows another patient the opportunity to be seen for urgent matters.
Cancellations/Missed
Appointments
We appreciate timely notice when an appointment must be cancelled
or rescheduled. Cancellations and rescheduling with less
than 24 hours notice will be assessed a $25 fee. Cosmetic
appointments missed or cancelled with less than 24 hours
notice will be assessed a $100 fee.
Refills
Should you need a refill of your medication, please request
one from your pharmacy. Most prescriptions written by our
physicians have refills. Your pharmacy will keep track of
these. They will usually contact us via fax to seek authorization
if necessary. Requests are usually addressed within 24 hours – often
the same day. If your medications require prior authorization
from your insurance company, more time must be allowed. Please
do not wait until the last minute to order a refill.
If you
are overdue for follow-up, you may be asked to schedule
an appointment for an examination to make adjustments to
your medications or to try something new.
Insurance
Please bring your insurance card with you to every appointment.
It is your responsibility to request a referral and bring
it with you or have it faxed to our office prior to your
appointment. If we do not have a referral when you come
in you may need to reschedule.
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